Premium APIsDevice DiagnosticsGuides
Error Codes
Synchronous Errors
All ThingSpace Diagnostics Services API resources use this set of status codes in responses.
| HTTP Status | Error Code | Message | Explanation and Suggested Action |
|---|---|---|---|
| 500 | INTERNAL_SYSTEM_ERROR | The system encountered an internal error | Please try again later |
| 400 | DEVICE_NOT_FOUND | The device was not found. | - |
| 500 | DEVICE_UNREGISTERED | The device is unregistered. | Please check the device id to ensure it is correct, and if it is, please register the device. |
| 400 | DEVICE_NOT_ELIGIBLE | The device is not eligible for service. | - |
| 403 | ACCOUNT_USAGE_EXCEEDED | The account usage has been exceeded. | - |
| 500 | UNREGISTERED_ACCOUNT | The account has been unregistered, and usage is no longer permitted. | - |
| 500 | INACTIVE_ACCOUNT | The account is inactive. | - |
| 400 | INVALID_PARAMETER | The request parameter is invalid. | - |
| 500 | NOT_FOUND | The database query could not be found. | - |
| 403 | CALLBACK_NOT_REGISTERED | Callback is not registered for this account. | Register the callback URL so that the Diagnostics service callback notifications are sent to the registered URL endpoint. |
| 401 | INVALID_ACCOUNT | An error was encountered when trying to verify the UWS account. | - |
| 400 | INVALID_PARAMETER | Transaction ID is already canceled. | The observe associated with the transaction ID has ended. |
| 400 | INVALID_PARAMETER | Observe has failed for this transaction ID. | Check the transaction ID to ensure it is correct. |
Asynchronous Errors
All ThingSpace Diagnostics Services API resources use this set of status codes in responses.
| HTTP Status | Error Code | Message | Resolution |
|---|---|---|---|
| INTERNAL_SYSTEM_ERROR | Internal system error | The system encountered an internal error. | - |
| DEVICE_UNREACHABLE | Device not reachable | The device is not reachable. | The request will be sent to the device once it becomes available. |
| DEVICE_UNREGISTERED | Device not eligible for service | The device is not registered. | - |
| DEVICE_NOT_NOTIFY_DATA | Device error | Notify response data is not present. | - |
| NO_DEVICE_NOTIFY_DATA_PRESENT | Device error | Observe request is active, but notify response has not yet been received. | - |
| DEVICE_NOT_SUPPORT_FEATURE | Device not eligible for service | The device is not eligible for service as the node could not be found. | - |
| OBSERVE_ALREADY_IN_PROGRESS | Observe already in progress | An observe process is already in progress. | Please cancel the current observe process and initiate a new observe process. |
| NO_ACTIVE_OBSERVE_IN_PROGRESS | No active observe in progress | There is no active observe in progress. | - |
| DEVICE_ERROR | Device error | The device encountered an error. | - |
| QUEUED_TIMEOUT | Request queued timeout | Pending queue time out error. | - |
| UNKNOWN_ERROR | Unknown error occurred. | An unknown error occurred. | - |